While our technicians in the shop ensure the vehicles are repaired back to pre-accident condition, in the office we focus on providing educational information to all customers throughout the collision repair & auto body repair process so they leave knowing exactly what we did and why we did it.
Combined our technicians have over 60 years experience repairing high-end and luxury vehicles and have completed hundreds of hours of extensive training at I-CAR, ASE, Mercedes-Benz, and Tesla training centers around the country.
We have over 14 years of experience repairing aluminum and structural aluminum damage so as more manufacturers increase their use of aluminum we are a natural choice for their Certification Programs, which is why we were invited to become Ford and Cadillac Aluminum Certified. We proudly repair all makes/models and provide FREE ESTIMATES at both of our locations in Indian Trail. Call us today to setup an appointment for an auto body repair estimate or to schedule repairs.
WHO WE ARE
Jeff Caldwell, Owner, and Founder have been in the automotive repair business for over 36 years in Charlotte, NC. Soon after he started working as an auto body repair technician he began receiving Mercedes-Benz Factory training and quickly became one of the most respected technicians in the US.
Helping diagnose and repair new vehicle problems, repairing vehicles with extensive damage including vehicles with up to $60,000.00 of damage, and completing nearly all auto body repair classes at Mercedes-Benz’s Factory school since the early 1980’s has gained him the reputation for being the best in the business.
After the Mercedes-Benz collision center was closed, Jeff decided he would open his own Mercedes-Benz collision center to ensure Mercedes-Benz, and all vehicle owners in the area would be able to receive auto body repair that would return the vehicle to factory specified pre-accident condition.
What They Say About Us
You guys did an amazing job on my S600! It looks better than I expected. A special thank you to Jeff and Josh. The special paint matches perfectly. Thank you for working with me to find a package that suited me best. Many thanks again!Josh C.
Jeff, amazing work as always. The level of customer service, professionalism, and end result of the repairs you and your team provide is unmatched. Thank you for everything, the car(s) look great!Steve K.
I brought my wife’s Panamera to you after the immaculate job you did on my CL550 and we couldn’t be happier. It looks perfect. You have earned our business for life. Thank you to the entire Caldwell Collision team.Bob B.
You all did a beautiful job on my car, it is perfect. It looks like the day I drove it out of the showroom. I will be glad to pass on your name to all of my friends and family. Thank you again.JR Cole
Jeff and his team provided service beyond expectations. Top notch quality work and use Mercedes parts which was very important to me. Great work!Robert H.
Thank you again for being so kind and helpful to my wife and daughter. Unfortunately we keep needing your services but I know I only have to make one call when something happens and you will take care of it. Josh and Carol did a great job keeping me up …Ben M.
My car looks amazing!!! You guys did a great job and were so helpful explaining this entire process. I never feel comfortable dealing with car stuff but Josh and Carol really put me at ease and made me feel like family. Thank you guys so much!!!Crystal H.
Mr. Caldwell, I wanted to Thank You for the incredible job you did on my CLK500. We have brought all of our vehicles to you and we are always astonished at how great they look. You have customers for life.Alec F.
Josh, you guys did a great job on my car. As I told you, I used to do body work in my younger days and know good work when I see it. Very well done! Thank you againTom S.