Carolina's Only Authorized Mercedes-Benz Service Center
Our well-trained and thoughtful staff can help you in many ways.
Auto Body Repair & Paint
Our team utilizes OEM approved tools, equipment, training, materials, and techniques in order to return every vehicle back to pre-accident condition.
We utilize Celette frame benches with an electronic measuring system to repair every vehicle with structural/frame damage.
We use Glasurit paint which is the same product Mercedes-Benz and Tesla, along with many other manufacturers, use in their factories. Our painters have more than 35 years experience with this specific brand which allows them to be able to color match even the most difficult colors.
Our technicians are sent to Mercedes-Benz, Tesla, Ford, etc. training centers every year to ensure they are up to date on the latest repair procedures. We follow manufacturer specific repair procedures to ensure every vehicle is returned to pre-accident condition.
Ask a question ?
REQUEST A QUOTE
Who we are
Jeff Caldwell, Owner and Founder, has been in the automotive repair business for over 36 years in Charlotte, NC. Soon after he started working as a body repair technician he began receiving Mercedes-Benz Factory training and quickly became one of the most respected technicians in the US. Helping diagnose and repair new vehicle problems, repairing vehicles with extensive damage including vehicles with up to $60,000.00 damage, and completing nearly all body repair classes at Mercedes-Benz’s Factory school since the early 1980’s has gained him the reputation for being the best in the business. After the Mercedes-Benz collision center was closed, Jeff decided he would open his own Mercedes-Benz collision center to ensure Mercedes-Benz, and all vehicle owners in the area would be able to receive a repair that would return the vehicle to factory specified pre-accident condition.
Jeff, amazing work as always. The level of customer service, professionalism, and end result of the repairs you and your team provide is unmatched. Thank you for everything, the car(s) look great!
You guys did an amazing job on my S600! It looks better than I expected. A special thank you to Jeff and Josh. The special paint matches perfectly. Thank you for working with me to find a package that suited me best. Many thanks again!
Josh, you guys did a great job on my car. As I told you, I used to do body work in my younger days and know good work when I see it. Very well done! Thank you again
Mr. Caldwell, I wanted to Thank You for the incredible job you did on my CLK500. We have brought all of our vehicles to you and we are always astonished at how great they look. You have customers for life.
My car looks amazing!!! You guys did a great job and were so helpful explaining this entire process. I never feel comfortable dealing with car stuff but Josh and Carol really put me at ease and made me feel like family. Thank you guys so much!!!
Thank you again for being so kind and helpful to my wife and daughter. Unfortunately we keep needing your services but I know I only have to make one call when something happens and you will take care of it. Josh and Carol did a great job keeping me updated and went out of their way to make the whole process as easy as possible. The car looks great again, maybe we can keep it like that for a while this time. Thank you again!
Jeff and his team provided service beyond expectations. Top notch quality work and use Mercedes parts which was very important to me. Great work!
You all did a beautiful job on my car, it is perfect. It looks like the day I drove it out of the showroom. I will be glad to pass on your name to all of my friends and family. Thank you again.
I brought my wife’s Panamera to you after the immaculate job you did on my CL550 and we couldn’t be happier. It looks perfect. You have earned our business for life. Thank you to the entire Caldwell Collision team.