Mercedes-Benz Factory Certified Collision Center

Mercedes-Benz Factory Certified Collision Center

We know that most customers have never had an accident before which is why our knowledgeable staff will assist you every step of the way to ease the process of having your vehicle repaired. Caldwell Collision is a part of the DRP, or Direct Repair Program, for many insurance companies including: Erie Insurance, Fireman’s Fund Insurance, CEI, and we are proud to be the only Direct Repair facility for Chubb Insurance. Whether you are using a insurance company or paying for repairs yourself we guarantee you will have a pleasant experience from start to finish which is why for the last 3 years we have consistently received a CSI, Customer Satisfaction Index, in the 90th percentile.

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